Star Sports Marketing is an organisation committed to developing the strongest possible relationships with our clients. In so doing, we will:
Take the lead
Aim to lead and innovate in terms of the level and quality of service we provide.
Look at things differently
Encourage the generation of original ideas through an environment that nurtures the development and implementation of creative thinking.
Promote forward thinking
Plan ahead and work as a team with our clients to deliver results.
Maintain integrity always
Treat all relationships discreetly, fairly, honestly, professionally and consistently. We tell it how it is.
Keep in touch
Communicate regularly and in the most effective way (speaking directly where possible, and always thinking before pressing the “send” key).
Deal with it
Aim to solve issues at source where possible but being prepared to escalate promptly through the chain of command where necessary.
Set reasonable expectations of performance (aiming to over-deliver where possible, but never being afraid to say “no” where necessary).
Identify, monitor and report on key performance indicators (on the basis that what gets measured gets done).
Expect and accept from ourselves nothing short of the best.
Make room for improvement
Propagate a culture of continuous improvement by assessing our clients’ perceptions of our performance on a regular basis.